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Last Updated: 01/02/2024
Thank you for shopping at My Canine Fashion! We want to make sure you receive your pet products and accessories promptly and in excellent condition. Please review our shipping policy below to understand how we process and deliver your orders.
1. Order Processing:
- All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the following business day.
2. Shipping Methods:
- We offer standard and expedited shipping options for domestic and international orders.
- Standard Shipping: 5-7 business days (domestic), 14-21 business days (international).
- Expedited Shipping: 3-5 business days (domestic), 7-14 business days (international).
- Please note that shipping times may vary due to factors beyond our control, such as customs processing times or courier delays.
3. Shipping Costs:
- Shipping costs are calculated based on the weight of your order and your location. You can view the shipping cost during the checkout process before completing your purchase.
4. Free Shipping:
- We offer free standard shipping on domestic orders.
5. Tracking Information:
- Once your order is shipped, you will receive a confirmation email with tracking information. Please use this information to track your package in real-time.
6. International Shipping:
- For international orders, please be aware that customs duties and taxes may apply upon arrival in your country. These charges are not included in the shipping cost and are the responsibility of the customer.
7. Address Accuracy:
- Please ensure that your shipping address is accurate. We are not responsible for delays or additional shipping charges due to incorrect addresses.
8. Shipping Delays:
- In rare cases where there may be unexpected delays, we will do our best to inform you promptly and provide updates on the status of your order.
If you have any further questions or concerns about our shipping policy, feel free to contact our customer service team at support@mycaninefashion.com.
Thank you for choosing My Canine Fashion for all your pet accessory needs!
