FAQs
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any question please send us an email at support@mycaninefashion.com
1. What products does My Canine Fashion offer?
- My Canine Fashion offers a variety of pet products and accessories, including clothes, toys, grooming and bathing essentials, travel and outdoor gear, and a range of accessories for dogs.
2. Are the clothes available in different sizes?
- Yes, our dog clothes come in various sizes to ensure a comfortable fit for different breeds and sizes of dogs. Please refer to our size chart for accurate measurements.
3. How do I measure my dog for clothing?
- We provide a detailed sizing guide to help you measure your dog accurately for clothing. You can find this guide on our website, along with tips on how to measure your dog properly.
4. Can I return or exchange a product if it doesn't fit my dog?
- Yes, we have a hassle-free return and exchange policy. If the product doesn't fit your dog or if you're not satisfied, you can return it within a specified period for a refund or exchange. Please review our return policy for more details.
5. Are the toys safe for my dog?
- Absolutely! We prioritize the safety of your furry friends. Our toys are made from pet-safe materials and undergo thorough testing to ensure they meet safety standards.
6. What grooming and bathing products do you offer?
- My Canine Fashion provides a range of grooming and bathing products, including shampoos, brushes, nail clippers, and other essentials. These products are carefully selected to keep your dog clean and healthy.
7. Do you offer international shipping?
- Yes, we offer international shipping to cater to our customers around the world. Shipping costs and delivery times may vary depending on the destination. Please check our shipping policy for more information.
8. How can I track my order?
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
9. What payment methods do you accept?
- We accept a variety of payment methods, including major credit cards, debit cards, and other secure payment options. You can find the full list of accepted payment methods during the checkout process.
10. How can I contact customer support? - If you have any questions or concerns, our customer support team is here to help. You can reach us through the "Contact Us" page on our website or via email at support@mycaninefashion.com.